Privacy Policy

Find Your Panama ("we," "us," or "our") is operated by Bocas Homes International. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website at findyourpanama.com (the "Site"), take our relocation quiz, or interact with our digital advertising.

By using the Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

1. Information We Collect

Information you provide directly: When you complete our Panama relocation quiz, you may provide your name, email address, phone number, country of residence, and relocation timeline. You provide this information voluntarily when you choose to receive personalized results and a specialist introduction.

Information collected automatically: When you visit our Site, we may automatically collect certain data including your IP address, browser type, device type, pages visited, time spent on pages, and referring URLs. This is collected via cookies, web beacons, and analytics tools including Google Analytics and the Meta Pixel.

Information from advertising platforms: If you interact with our ads on Facebook, Instagram, or Google, those platforms may share limited data with us about your interactions (such as whether you clicked an ad), in accordance with their own privacy policies.

2. How We Use Your Information

• To deliver your quiz results and match you with the appropriate Panama region
• To connect you with a relevant real estate specialist (with your consent)
• To follow up with information about Panama real estate and relocation relevant to your stated interests
• To send you updates, guides, or communications you have opted in to receive
• To run and improve our website, analyze usage patterns, and optimize our content
• To serve you relevant advertising on Meta (Facebook/Instagram) and Google platforms, including retargeting ads to past visitors
• To comply with legal obligations

We use your data only for the purposes for which it was collected. If you completed our quiz to receive a regional match, we will not use your data for unrelated purposes without obtaining fresh consent.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site and improve your experience. This includes:

• Google Analytics: Tracks site usage and visitor behavior to help us improve content. You can opt out at tools.google.com/dlpage/gaoptout.
• Meta Pixel: Allows us to measure ad performance and show relevant ads on Facebook and Instagram to people who have visited our Site. Meta's data policy applies to this tracking: facebook.com/privacy/policy.
• Functional cookies: Essential cookies that enable core site functionality such as quiz progress.

You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Regional real estate specialists: If you complete the quiz and choose to receive a specialist introduction, your name, email, phone number, and quiz results will be shared with the appropriate regional specialist (listed on your results page) for the purpose of following up on your Panama relocation inquiry.
• Service providers: We use third-party tools including Netlify (hosting), Google Analytics (analytics), and Meta (advertising) that may process your data on our behalf under their respective terms.
• Legal requirements: We may disclose your information if required by law or to protect our rights.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, typically no longer than 24 months from your last interaction with us. You may request deletion at any time (see Section 7).

6. International Transfers

Find Your Panama is operated from Panama. If you are located in the European Union, United Kingdom, or California, your information may be transferred to and processed in Panama or other countries. We take steps to ensure your data receives an adequate level of protection wherever it is processed.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data ("right to be forgotten").
• Opt-out of marketing: Unsubscribe from any email communications at any time using the unsubscribe link in any email we send, or by contacting us directly.
• Opt-out of targeted advertising: You can opt out of Meta's targeted advertising at facebook.com/ads/preferences and Google's at adssettings.google.com.
• California residents (CCPA): You have the right to know what personal information is collected, to request deletion, and to opt out of the sale of personal information. We do not sell personal information.
• EU/UK residents (GDPR): You have the right to object to processing, request restriction of processing, and lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at ryan@bocashomes.com. We will respond within 30 days.

8. Children's Privacy

Our Site is not directed to children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

9. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our Site may contain links to third-party websites including bocashomes.com and regional specialist sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Continued use of the Site after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Bocas Homes International / Find Your Panama
Email: ryan@bocashomes.com
WhatsApp: +507 6960-8098
Bocas del Toro, Panama